S
t
e
e
l
H
a
m
o
o
n
ارتباط با ما
خدمات پس ازفروش
0 سبد خرید
ورود
پروفایل من
×
استیل هامون
  • محصولات
  • برای منزل
  • برای محل کار
  • دانلود
  • اخبار
  • درباره استیل هامون
  • جستجو
  • شعبات استیل هامون
  • علاقه مندی ها
  • انتخاب زبان
    • us-flag English
    • ir-flag فارسی
ورود / ثبت‌نام

شماره تلفن همراه خود را وارد کنید.

لطفا موبایل خود را وارد نمایید
موبایل نامعتبر میباشد
ایمیل نامعتبر میباشد
کد تایید را وارد نمائید

ارسال کد مجدد تا .. : .. دیگر ارسال مجدد کد

ورود با پسورد
پسورد را وارد نمائید
ورود با رمز یکبار مصرف بازیابی رمز عبور

Choose the categories

Services & Repairs
Project plan
Product information & Sales
online shopping

Frequently Asked Questions (Services and Repairs & Spare Parts)

1- Do Hamoon steel products have a guarantee:

Yes. All our steel products have a one-year warranty. It should be noted that the terms of use of the warranty vary depending on the type of product. It should be noted that, in principle, Steel Hamoon has a deep belief in gaining customer satisfaction after completing the purchase. So even after one year, or the product is out of warranty, you can be sure, your product will be repaired at a reasonable cost. Hamoon steel products are produced in such a way that different parts can be easily replaced and renewed.

2- How to know how to use and maintain products:

You can get all the technical information about your product through this website. How to maintain the products according to the materials used in the following link is available to you:

https://steelhamoon.com/page/design-material

3- I am not satisfied with the purchase I made:

Steel Hamoon is deeply committed to protecting the rights of our customers. If for any reason, whether in terms of type of treatment, price, quality and delivery time, you have a complaint, you can file your complaint through the form below. We consider it our duty to compensate the problem as soon as possible

4- I bought it online and my order was sent by freight, but it was damaged. Does it include a guarantee:

No. Hamoon Steel prepares all orders after detailed quality control steps and uses special packaging for orders sent by freight. But considering the way of sending cargo in cargoes, over which our steel has no control, we can not consider the noise caused by cargo as a guarantee. Of course, it is always possible to resend spare parts - which includes the cost.

5- Is it possible to buy spare parts separately:

Yes, if the technical conditions are provided for the proper and principled replacement of the parts by the applicant, Steel Hamoon can provide the parts so that they can replace them themselves. It should be noted that in case of non-standard replacement of parts, the risk of damage to all other parts is very high and the customer is responsible for this.

6- Does the chair and table cover include a guarantee?

No - seats and tables are not covered by the warranty. Hamoon Steel has always tried to use the best materials for its products so that customers can enjoy the best appearance of the products with ease during their use.

Frequently Asked Questions (Project Plan)

1- Does Hamoon Steel provide interior design and execution services?

Hamoon Steel is able to serve esteemed customers for interior design projects. To see the list of completed projects, refer to the following link:

https://steelhamoon.com/product/productlist

2- How to define the project for our steel?

You can help us get started by filling out the form below and providing the basic information. Our partners in sales branches as well as factories are able to provide advice over the phone. To see the working hours and branch information, please refer to the following link:

https://steelhamoon.com/page/%D8%B4%D8%B9%D8%A8%D8%A7%D8%AA-%D8%A7%D8%B3%D8%AA%DB%8C%D9%84-%D9%87%D8%A7%D9%85%D9%88%D9%86

Frequently Asked Questions (Product Information and Sales)

1- How many days is the delivery time in our steel?

Steel Hamoon always tries to make orders as soon as possible. Ordinary orders are delivered to Hamoon Steel within the standard 10 working days. It should be noted that the method of transportation and delivery, depending on the type, will require more time for delivery.

2- Is it possible to sell in installments?

No. Steel Hamoon currently has no plans to sell in installments.

3- How can I see the goods up close?

Yes. Hamoon Steel in Tehran has 4 dedicated showrooms whose contact information and address are in the following link

https://steelhamoon.com/page/%D8%B4%D8%B9%D8%A8%D8%A7%D8%AA-%D8%A7%D8%B3%D8%AA%DB%8C%D9%84-%D9%87%D8%A7%D9%85%D9%88%D9%86

4- Is it possible to customize products?

Yes. But to the extent that technically, our steel standards are observed. We at Common Steel are committed to flexibility. To order customized products, please contact the factory

5- Are there any places to visit in cities other than Tehran?

Hamoon Steel has a sales agent in most centers of Iran province, although they may not have the entire Hamoon Steel shopping cart in the store to display. For contact information of sales agents, please contact the factory

Frequently Asked Questions (Online Shopping)

1- Is it possible to buy online?

Yes - it is possible to buy online on Hamoon Steel website. You can also order through Hamoun Steel's showrooms and check your needs, through this website or by phone. Your order, depending on your choice and the volume of the order, will be sent to you through various means such as freight, Tipax, Hamoon steel allocation machine, etc.

2- What is the guarantee for online shopping?

Steel Hamoon has all the necessary licenses for safe online sales - Inmad and related licenses - In addition, Steel Hamoon is a company with a history of several branches in Tehran and other cities and you can be sure that you will have a safe purchase.

3- How can I check the design material and technical information?

Through the following link, technical information and quality of procedures are at your disposal:

https://steelhamoon.com/page/%D9%85%D8%AA%D8%B1%DB%8C%D8%A7%D9%84-%D8%B7%D8%B1%D8%A7%D8%AD%DB%8C

4- Why are products found at a lower price in some other sites and stores?

All the products that are produced in Steel Hamoon are well-known and trained products in the world. These products have been created by designers such as Eames or Karim Rashid, and we at Steel Hamoon have made every effort to produce these products at a reasonable price and quality, in full compliance with the original product. These products are registered in Iran under the name of Steel Hamoon in the Industrial Designs Office. The products that you find in other stores are completely different products in terms of design and materials used. In fact, you can be sure that the only product you buy from Hamoon Steel is in full compliance with the original design of the product. Sometimes it is seen that a photo of Hamoon steel products or a sample of Hamoon steel products is used for display, but the product you receive is very different from the original sample.
شعبات
  • استیل هامون خیابان حافظ
    021-66708166
  • استیل هامون-یافت آباد-بازار مبل شماره یک ایران
    021-66231949
  • استیل هامون-بلوار دلاوران
    021-77809376
  • کارخانه استیل هامون-پرند
    021-56418414
  •  نمایشگاه پارک وی
    021-22666446
منابع
  • پروژه ها
  • دانلود
  • متریال طراحی
  • وبلاگ
درباره استیل هامون
  • تاریخچه و اهداف تاسیس
  • همکاری باما
  • افتخارات
خدمات
  • خدمات پس از فروش
  • سوالات پرتکرار
مارادنبال کنید
  • info@steelhamoon.com
  • +982156418414

کلیه حقوق این سایت متعلق به استیل هامون می باشد

پلتفرم فروشگاه سازتواناسازان

online support
مشاوره آنلاین
همکاران ما آماده مشاوره رایگان خدمات مورد نظر می باشند.
واحد فروش و مشاوره آنلاین
 
مشاوره آنلاین
همکاران ما آماده مشاوره رایگان خدمات مورد نظر می باشند.
واحد فروش و مشاوره آنلاین