Yes. Since all Hamoon Steel products are completely produced by Hamoon Steel in Iran, you can choose the color, seating and bases from the standard Hamoon Steel colors. Also in terms of mattress color, Hamoon Steel offers a wide range of different color spectrums along with special and modern designs. These designs can be checked in the following link.
Yes. But to the extent that technically, our steel standards are observed. We at Common Steel are committed to flexibility. To order customized products, please contact the factory.
Hamoon Steel has sales agents in most centers of Iran province, although they may not have the entire Hamoon Steel shopping cart available in the store. For contact information of sales agents, please contact the factory
Yes - it is possible to buy online on Hamoon Steel website. You can also order through Hamoun Steel's showrooms and check your needs, through this website or by phone. Your order, depending on your choice and the volume of the order, will be sent to you through various means such as freight, Tipax, Hamoon steel allocation machine, etc.
Yes. All our steel products have a one-year warranty. It should be noted that the terms of use of the warranty vary depending on the type of product. It should be noted that, in principle, Steel Hamoon has a deep belief in gaining customer satisfaction after the purchase. So even after one year, or the product is out of warranty, you can be sure, your product will be repaired at a reasonable cost. Hamoon steel products are produced in such a way that different parts can be easily replaced and renewed. For information on warranty conditions, refer to the following link:
All the products that are produced in Steel Hamoon are well-known and trained products in the world. These products have been created by designers such as Eames or Karim Rashid, and we at Steel Hamoon did our best to produce these products at a reasonable price and quality, in full compliance with the original product. These products are registered in Iran under the name of Steel Hamoon in the Industrial Designs Office. The products that you find in other stores are completely different products in terms of design and materials used. In fact, you can be sure that the only product you buy from Hamoon Steel is in full compliance with the original design of the product. Sometimes it is seen that the photo of Hamoon steel products or a sample of Hamoon steel products is used for display, but the product that you receive is very different from the original sample.
Due to our modern steel value chain, we are able to prepare and send most routine orders within 10 working days. If custom items, such as patterned fabrics or non-standard sizes, are included in the order, this time will naturally increase. It should be noted that Thursdays and holidays are not business days.
Steel Hamoon is deeply committed to protecting the rights of our customers. If for any reason, whether in terms of the type of treatment, price, quality and delivery time, you are dissatisfied, you can report your complaint through the following link. We consider it our duty to take action to remedy the problem as soon as possible:
No. Steel Hamoon prepares all orders after the detailed steps of quality control and uses special packaging for orders that are sent by freight. But considering the way of sending cargo in cargoes, for which our steel has no control over the procedure, we can not consider the noise caused by cargo as a guarantee. Of course, it is always possible to resend spare parts - which includes costs.
